Welcome to our Privacy, Terms, and conditions policies!

Here you will find all you need to know how we care about your data and rights.

Privacy Policy

Terms and Conditions

Cookies Policy

Who we are

Our website address is https://www.riderscr.com, we are a company registered in Costa Rica by Ali Rodriguez Salazar, the operation office is located in Quebrada Ganado, Punta Leona entrace, Garabito, Puntarenas.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

If you accept all cookies we will collect the usage you generate on the website, we will use this information to improve your experience on our website next time you visit us. Thanks in advance for helping us to be better

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email, your personal information will be shared only in case of bookings where we need to provide your name and trip information to coordinate your services. Please take in mind that all our products are following different cancelation policies and terms and conditions but the same privacy policy.

How long do we retain your data?

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profiles. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights do you have over your data?

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service like reCAPTCHA v3 protection

Cancelations Terms and Conditions

Each product on our website has its own terms and conditions, nevertheless, if the product you are interested in has not clear cancelation policy, keep in mind that will apply a 24hrs cancelation policy, this means that you should cancel your bookings 24 previous your activity start time, doing so you will receive a refund, however international bank wire fees may apply directly from our merchant gateway or even from your bank end. Please, if you have doubts we invite you to get in touch with us, we will be happy to help you.

Pura vida! and see you soon!

Riders Adventures ATV and canopy
Riders Costa Rica

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Frequently Asked Questions

Riders Adventures has an liability insurance?

Yes! All activities are covered by an insurance liability provided by the biggest government insurance company in Costa Rica the INS (Instituto Nacional de Seguros).

Are these activities designed for my kids?

Some activities are only for driver license holders, nevertheless, they allow children to accompany. Check the age limit in each activity before booking.

How do you protect my payment data?

Your data is encrypted by our payment gateway at all times, this means that we do not have access to your credit card data. 

What about Covid-19 Policies?

We understand the actual situation, that is why we will refund your money in case you can not enjoy the activity because of covid-19

More questions?

Please get in touch with us to assist you. We will be glad to clear your doubts.

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